Still no delivery after 5 weeks to Aus

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JW90

New member
I can't tell if my rep (he is listed on the website) is pulling my leg here. I ordered 5 weeks away and my package still has not arrived. The tracking he gave does not work but seems to work for him and he has been showing me screenshots. However the story keeps changing. For example, 3 weeks ago I asked for an update and he said there was a customs delay and it had only just cleared and I would receive it the following week. Then 1 week later he told me that was Chinese customs and the package was still in China. He then told me on the weekend the package arrived at the local sorting center. Then yesterday he tells me it's still with Australian customs. He is fast with replying but every update he has given me has been misleading.

Does this sound normal?
 
I can't tell if my rep (he is listed on the website) is pulling my leg here. I ordered 5 weeks away and my package still has not arrived. The tracking he gave does not work but seems to work for him and he has been showing me screenshots. However the story keeps changing. For example, 3 weeks ago I asked for an update and he said there was a customs delay and it had only just cleared and I would receive it the following week. Then 1 week later he told me that was Chinese customs and the package was still in China. He then told me on the weekend the package arrived at the local sorting center. Then yesterday he tells me it's still with Australian customs. He is fast with replying but every update he has given me has been misleading.

Does this sound normal?
Who is your rep? Maybe ask him for the tracking website he is using and also the tracking number again?
 
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