Mislabeled product

[despernancado]

This should be GHK-CU (it should be blue).
The feedback that I got was "it looks like it is mislabeled, throw it away).
Since it is blue it is easy to identify....but since everything else is white....now I can't trust the rest of products I got.
You should label your vials...

 

[James]

This should be GHK-CU (it should be blue).
The feedback that I got was "it looks like it is mislabeled, throw it away).
Since it is blue it is easy to identify....but since everything else is white....now I can't trust the rest of products I got.
You should label your vials...


View attachment 102

Hello, since the labels are applied manually, occasional mistakes may happen. Under normal circumstances, your sales representative will resend one box of GHK-CU for you. Please do not use this box for now, and contact your sales representative as soon as possible. He will properly handle this matter for you.

 

[despernancado]

Hello, since the labels are applied manually, occasional mistakes may happen. Under normal circumstances, your sales representative will resend one box of GHK-CU for you. Please do not use this box for now, and contact your sales representative as soon as possible. He will properly handle this matter for you.

That would have been fine, but it looks like she doesn't know that....

 

[James]

Hello, my friend! You can choose an equivalent product in your next order, and I believe she will be very happy to add it for you.