Hi from an Aussie Gym Rat

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📢 Dear Valued Clients, due to the production pause during Chinese New Year and the recent surge in orders, some products are temporarily out of stock. All batches must complete full production and internal quality testing before shipment. Currently, products are under expedited production and are expected to be completed gradually within 5–12 days, after which orders will be shipped in sequence. We remain committed to our quality standards and appreciate your patience and understanding. HKR Team
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G

GymRat88

New member
Hi all,

New member here, just placed my first order with HkRoids. So far a great positive start, David has been very responsive and a pleasure to deal with.

Still a little sceptical and will be until my first order arrives, but seeing this HkRoids community and the many positive experiences is putting my mind at ease.

Looking forward to adding to the positive reviews soon.

Cheers from Australia
 
GymRat88 said:
Hi all,

New member here, just placed my first order with HkRoids. So far a great positive start, David has been very responsive and a pleasure to deal with.

Still a little sceptical and will be until my first order arrives, but seeing this HkRoids community and the many positive experiences is putting my mind at ease.

Looking forward to adding to the positive reviews soon.

Cheers from Australia
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Hang in these people are great. I don’t know what’s available domestic in your country, but here in states HK knocks there pants off in comparison. Shipping time can be nerve racking, however well with the wait.
 
Gday mate. Im from Australia too and currently awaiting an order. With the Christmas rush, its a bad time of year to be placing a first order but i am in the same boat so fingers crossed
 
hr21361 said:
Gday mate. Im from Australia too and currently awaiting an order. With the Christmas rush, its a bad time of year to be placing a first order but i am in the same boat so fingers
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Hey mate,
Look forward to hearing how it goes mate, I'll keep you posted from my end as well.
Cheers,
 
hr21361 said:
Yes, Jimmy and he assures me everything is fine but its been 16 days so far and it hasn't even left their warehouse yet
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I’m sorry, my friend, for the inconvenience caused. With Christmas approaching, all courier companies are overloaded, and packages are queuing for available flights, which has caused delays. Unfortunately, this is beyond my control. If you wish to cancel this order, please feel free to contact me, and I will initiate a refund for you.
 
hr21361 said:
Yes, Jimmy and he assures me everything is fine but its been 16 days so far and it hasn't even left their warehouse yet
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As you can see, speaking to your rep they are incredibly helpful, I have Edison and I am beyond impressed with customer service
 
jimmy said:
I’m sorry, my friend, for the inconvenience caused. With Christmas approaching, all courier companies are overloaded, and packages are queuing for available flights, which has caused delays. Unfortunately, this is beyond my control. If you wish to cancel this order, please feel free to contact me, and I will initiate a refund for you.
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Gday Jimmy. As discussed, i very much still want this order and plenty of future ones but its not an issue with overbooked flights as Fedex still hasnt even received the package from you yet. I got a tracking number 10 days ago and Fedex said i would be given a delivery date once they received the package and nothing has happened since then
 
hr21361 said:
Gday Jimmy. As discussed, i very much still want this order and plenty of future ones but its not an issue with overbooked flights as Fedex still hasnt even received the package from you yet. I got a tracking number 10 days ago and Fedex said i would be given a delivery date once they received the package and nothing has happened since then
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We sincerely apologize for the inconvenience and truly appreciate your patience. I’ve reconfirmed the situation with our logistics team. The tracking number was generated in advance, but due to year-end congestion and the upcoming Christmas holidays, shipments are delayed and the package has been waiting for the courier to officially scan and receive it. This is why there have been no status updates yet. Once the courier physically receives the package, the estimated delivery date will update automatically. I’m closely following up on all shipments and continuously urging the logistics team to speed up the process.
 
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